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  • Customers like
    • Ease in booking over the phone1
    • Cabo azul1
  • Customers don't like
    • High maintenance fees dishonesty5
    • Huge maintenance fees4
    • Fee increases1

  • 3 hours ago
  • Hotels and Resorts
  • Los Angeles, California
  • 1

Anyone that is filing a law suit, I would like to join in on it. I have many stories of how deceitful they were. I tried countless times to book accommodation and for a simple vacation and they always told me nothing was available even when I tried 3 months out, even though they originally told me I would only need to book 2 weeks in advance. I paid thousands and never even got my free flights... Read more

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  • Jun 18
  • Hotels and Resorts
  • Hacienda Heights, California
  • Timeshare
  • 1
  • 1
  • 114
  • REVIEW RATING 4/5

My husband and I bought Monarch in the 90's and paid it off very fast. We are now divorced and have been splitting paying the maintenance fees. We never use it but have no choice but to pay...Diamond people have called me and hassled me to convert over to them and kept putting on the pressure on me even after I told them I have mounting medical bills due to having had breast cancer. I really... Read more

Was this review helpful? 0 0

  • Jun 04
  • Hotels and Resorts
  • North Hollywood, California
  • Timeshare
  • 1
  • 1
  • 140
  • REVIEW RATING 5/5

My husband and I purchased a Pacific Monarch Timeshare in 2008 from Palm Springs Palm Canyon Resort. We were very reluctant even at that time of making the investment. Since that time getting a reservation hasn’t been easy especially in the summer months and the upkeep hasn’t improved but the maintenance fees are constantly increasing. The Laguna location is the most difficult to book but is the... Read more

Was this review helpful? 5 0

  • Apr 28
  • Hotels and Resorts
  • La Verne, California
  • Timeshare
  • 8
  • 8
  • 282
  • REVIEW RATING 5/5

Please add me to your lawsuit. fxnewman@hotmail.com 20 years ago, we joined Monarch largely because they told us that they would be building a hotel in Hawaii within 5 years. That turned out to be a lie or, at least a dishonest sales ploy to get people to join. We have felt cheated about that for a long time. We have also often been disappointed and even embarrassed at the quality of the... Read more

Was this review helpful? 11 0

  • Apr 21
  • Hotels and Resorts
  • El Dorado Hills, California
  • Timeshare
  • 146
  • REVIEW RATING 4/5

When I first joined Monarch, my fees were in the range of $300 per year every other year. I now pay in the range of $1000 per year every year. We now have points and are with Diamond Resorts and pay these fees every year even though we can only use our points 1 out of every 2 years thus paying in the range of $2000 for a 2 bedroom week at the Cancun in Las Vegas (and a simple benefit like WiFi... Read more

Was this review helpful? 3 0

  • Apr 12
  • Hotels and Resorts
  • Diamond Bar, California
  • Timeshare
  • 201
  • REVIEW RATING 5/5

Purchased a Pacific Monarch Timeshare in 2004 from Palm Springs Palm Canyon Resort. Since the time me and my wife purchased the timeshare, we have not seen any improvements at Monarchs Resorts. But each year our maintenance fee has increased. We were approached by Diamond (for a large amount of money) to come over to their side for better and added Resorts. We did not, but we know several people... Read more

Was this review helpful? 8 0

I am extremely unhappy with this timeshare. I am dissatisfied with the availability of the different locations, it is always difficult to access my points to make reservations. I have owned this timeshare for ten years and the raising prices are disturbing. It was an absolute mistake to buy this timeshare. Add comment

  • Apr 01
  • Hotels and Resorts
  • Tehachapi, California
  • Positive Experience
  • 1
  • 1
  • 107
  • REVIEW RATING 4/5

I have no complaints about my Pacific Monarch timeshare. I Love It! We have a 2 day in Vegas scheduled for my sons 21st. in August, a week at the beach for August, and a week in Brian Head for December. For those of you that say it sucks and can't get a vacation obviously don't know what you are doing. Yeah sometimes they are booked up, but most of the time there is always something. If I booked... Read more

Was this review helpful? 0 0

  • Mar 31
  • Hotels and Resorts
  • Timeshare
  • 133
  • REVIEW RATING 4/5

Watch out for this timeshare or any timeshare for that matter. Never sign up they are going to rob you blind, they love to milk their cows, they are bloodsucking leeches. Once you signed up there's no turning back. Ever since Diamond International took over Monarch Grand Vacation, everything went from worse to worst. I regretted signing up; their Maintenance Fees keep going up I don't... Read more

Was this review helpful? 3 0

  • Mar 24
  • Hotels and Resorts
  • Darien, Connecticut
  • Timeshare
  • 186
  • REVIEW RATING 5/5

We bought into the program because we loved Cabo Azul and thought that becoming a GMV member would be a good long term investment for our family. During the high pressure sales we were assured that (1) the membership value would rise as Monarch Grand Vacations expanded, that (2) we would have discounted access to a growing number of resorts, that (3) we (the multitude of voting members) were the... Read more

Was this review helpful? 5 0

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