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1.7 Based on 15 reviews
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  • Customers like
    • Cabo azul 1
    • Ease in booking over the phone 1
  • Customers don't like
    • High maintenance fees dishonesty 7
    • Huge maintenance fees 6
    • Fraud 2

I bought an 'every other year' timeshare from Monarch years ago. Paid $4000 in full (which is like $8000 now). Fees back then were about $100 a year. Now like $400. They keep changing the pt structure too, and require a minimum of a week -- which my points don't cover. So basically they've made this such that I can get about 4 days every other year in only their worst locations -- and for this I pay $400 a year -- I could basically stay at a... Read more

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I would like to say that I enjoy using the time share, but the fees that we pay aye rediculous. I pay almost 14 hundred dollars for one week every two years. These resorts book outsiders, and when I try to make a reservation, it is all booked up for sometimes two months in advance. These people should pay the share holders the money to stay their. I would like to give back my timeshare and get rid of these maintenance fees. Read more

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I bought with Monday a few years ago. When diamond bought them out i wasnt notified. I accidently found out and they wanted $7000 to change over but it was only for the time share not the maintenance fees. So i would have to pay both maintenance fees for both companies. When i said i wouldn't pay the additional Diamond offered me a sample package. As long as i paid it in time and didn't use it for the year they would use that as my payment to... Read more

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The time share business is a sham. Once you get "hooked" the maintenance fees make it unaffordable with very limited choices to vacation. And,,, it's VERY HARD to sell. Can't even give it away !!

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I wanted to give my time share back to the company. Because I do NOT want another person to go through the horrible experience I have with my time share. They just told me that even though my timeshare has been paid in full for over 10 years with Monarch, I can't simply walk away from the timeshare maintenance dues.WHAT!? What do you mean I have to pay these forever?! On top of that, I haven't used it for over 6 years and think I have only used... Read more

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They just told me that even though my timeshare has been paid in full for over 10 years with Monarch, I can't simply walk away from the timeshare maintenance dues. WHAT!? What do you mean I have to pay these forever?! On top of that, I haven't used it for over 6 years and think I have only used it twice - both time of which were in crappy places. I could get a better room at Motel 6. Diamond Resorts made a huge mistake buying them out. I'm... Read more

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Purchased in 2010, never used it. And paying the fees every quarter. Trying to get rid of it. Agents ask for 600-1700 fees in front. What a bad experience! Read more

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~~~ ALERT ATTENTION URGENT ~~~ JOIN "CLASS ACTION" LAWSUIT vs. DIAMOND RESORTS Friday, October 30, 2015 Thus far we have 2 clients that want to group together in a formal Class Action Lawsuit against Diamond Resorts Intl. for flagrantly abusive Timeshare Fraud, Felonies, Racketeering and a multitude of other Legal Charges for abusive business practices. In my particular case (Ruben Pena), I have 58 Legal charges against them... Read more

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When diamond took over and my husband and I went to a owners update in 2013 we were up hauled at the tactics used by the sales people. First we were told how monarch was the worst timeshare ever and how lucky we were to have a opportunity to buy with diamond. We refused after having to talk to three different people to make sure their wasn't anyone to talk us in to buying. Well I guess I didn't learn my lesson, when we stayed at the Cancun... Read more

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I attended a sales presentation in April at Palm Canyon resorts with the same story and strong arm tactics to try and get me to upgrade to Diamond Resorts. I did not buy into Diamond Resorts, and filed a complaint with the California Department of Real Estate to investigate them. I have indicated in my complaint that there are many people that have been strong armed into upgrading or else. I was told today that my complaint stands on its own,... Read more

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