Monarch Grand Vacations Complaints and Reviews

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Monarch Grand Vacations
Main address: 23091 Mill Creek Drive 92653-1258 Laguna Hills CA
(800) 828-4200,, (949) 587-2499, https://www.monarchgrandvacations.com/contactus.aspx
  • 83+3 mobile complaints
  • $160K claimed losses
  • $1.9K average
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You sold us bill of goods and when ever we wanted to book a date it was way out. Then without notice you sold the share to Diamond, who we did not have a contract with. We probably have gotten less than $400 use for what paying thousands for. Either you take action or you will be sued, as well as Diamond. Add comment

  • Jun 19
  • Hotels and Resorts
  • San Diego, California
  • Vacation Timeshare
  • 1
  • 20

As many of you have mention, I got to excited and got sucked in into buying the vacation timeshare. We have owned it for 14 years and have not used it once. Everytime I wanted to use it, they would say that my husband ( primary owner ) had to call and make arrangements. WTF was that? I would tell them that I was the one incharge of the finances and I made the payments. Whatever. So time went by... Read more

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I payed too much money and when I want to use my time share. but I have to book at leadt one year in Advance. We have a new owner diamond resorts and their owners get first pick before us. I feel that I been cheated. I don't like to pay every qauter Maitence fees and get one vacation every two years. I want a class action suit! Add comment

  • May 21
  • Travel
  • Phoenix, Arizona
  • Membership
  • 2
  • 74

There are many details I could share but the long and short of it is that as owners we pay to maintain very average properties and when we try to make a reservation we are told no availability. BUT all of these resorts that we own are available on Expedia for dates we are requesting. All non owners have more of a benefit than we do as owners. Any non member can actually make a reservation and... Read more

Was this review helpful? 4 0

  • Apr 08
  • Hotels and Resorts
  • Troutdale, Oregon
  • Timeshare
  • 3
  • 148

OK First off, I purchased 133 points through MGV back in 2001. Just like everyone else my wife and I got the points thinking we were going to take some vacations and take our little boys o Disney land and other places. I have gone to the Riviera Resort in CA and found it to be substandard. We would have been better off staying in a motel 6 close to Disney Land. I am upset at how MGV and Diamond... Read more

Was this review helpful? 5 1

  • Mar 01
  • Travel
  • Coeur D Alene, Idaho
  • Timeshare
  • 135

Take control of your investment in Monarch Grand Vacations and vote for a Board of Directors who are Owners in MGV and value their investment as you do! Attend the annual meeting in Las Vegas on March 26, 2014 or at least vote for the two available positions on the Board. Our resorts are being upgraded and managed by a professional team of individuals at Diamond Resorts. Yes, I don't agree with... Read more

Was this review helpful? 3 2

  • Jan 31
  • Hotels and Resorts
  • Dishonest Deals
  • 2
  • 170

After purchasing monarch and rarely using it my husband and I have been trying to get rid f it. We've been told we can upgrade, and sell it (said the salesperson while the company was filing bankruptcy). We were recently told if we buy diamonds points it will combine the two loans and we would be free from monarchs ever increasing dues. After jumping through hoops to pay it ALL off with the... Read more

Was this review helpful? 4 1

  • Dec 16, 2013
  • Hotels and Resorts
  • Buena Park, California
  • Support Group
  • 1
  • 151

I got suckered in to buying this *** as well as a whole lot of people. I did not know they were going bankrupt until I read some of these comments. Go figure! So, I thinking of trying to start a support group by email, so people like you and me can exchange ANY information on how to get out of something like this. I will leave my email at the bottom of my comment. PLEASE NO B.S ***! THIS IS... Read more

Was this review helpful? 4 1

  • Oct 01, 2013
  • Hotels and Resorts
  • Time Shares
  • 3
  • 182

The first thing is that I was mislead about the fees! I went in under the deception that I had won a raffle drawing and had no idea that I was going to be milked out of thousands of dollars by their hurry up last chance quick talking, you must purchase today to get this wonderful (NOT) deal! The resorts they showed in the presentation appeared much nicer than the actual resorts. My first visit... Read more

Was this review helpful? 3 0
 
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