Monarch Grand Vacations Complaints and Reviews

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Monarch Grand Vacations
Main address: 23091 Mill Creek Drive 92653-1258 Laguna Hills CA
(800) 828-4200,, (949) 587-2499, https://www.monarchgrandvacations.com/contactus.aspx
  • 89+2 mobile complaints
  • $170K claimed losses
  • $1.9K average
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  • 1 day ago
  • Hotels and Resorts
  • Riverside, California
  • Timeshare Sale
  • 19
  • REVIEW RATING 4/5

I called monarch grand vacation to ask questions about putting my timeshare for sale. I was told to contact diamond resort. Diamond resort told me that I needed to call monarch branch but that they could answer my questions. They told me that nobody is interested in buying time from a bankrupt timeshare. That if I stopped making maintenance fee payments they would send me to collection. If they... Read more

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I was told I lost all my equitywhen diamond resorts took over monarch resort Diamond rewrote my contract now I have monthly two bills and two maintance and credit card that they but $1,000 On that for a down payment when they told me $ 50.00 was all like had to put down I got a bill in the mail $1,000 and never can get a reservation. Add comment

  • Oct 07
  • Hotels and Resorts
  • Menifee, California
  • Paperwork
  • 1
  • 1
  • 111
  • REVIEW RATING 4/5

I too have had endless run around of this horrific experience with DIAMOND RESORTS and Stephen Cloobeck is the biggest extortionist one can believe. I tried over and over to remove my Ex from the title, was told a Notary will come by and have me sign paperwork to legally remove the other party from the title, as well as a notary would have my Ex sign the same request to be removed. Months passed... Read more

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  • Sep 18
  • Hotels and Resorts
  • Los Angeles, California
  • Timeshare
  • 172
  • REVIEW RATING 5/5

I knew that it was a bad idea to buy this timeshare. My EX- husband was the one who was sold on this idea. The offer sounded so great. He even upgraded our ownership. ***! Now, I'm stuck paying this *** timeshare cause he can not afford to pay the home owner quarterly fees. The lifetime rate that was not suppose to change, BIG *** LIE! It gets expensive every year. The worst thing, they... Read more

Was this review helpful? 1 0

  • Jul 29
  • Travel Agencies
  • Ownership Points
  • 7
  • 7
  • 370
  • REVIEW RATING 5/5

Those people at MGV tricked me and my wife into buying ownership points. They're very insistent. My wife and I already told them a few times that we didn't want it but me and my wife were too naive that time they keep on insisting that's it good for us and we'll enjoy it blah..blah..blah and we got suckered into buying points just to get it over with, we're the one that got frustrated because... Read more

Was this review helpful? 4 4

  • Jul 12
  • Hotels and Resorts
  • Nutrisystem Program
  • 3
  • 3
  • 144
  • REVIEW RATING 4/5

You sold us bill of goods and when ever we wanted to book a date it was way out. Then without notice you sold the share to Diamond, who we did not have a contract with. We probably have gotten less than $400 use for what paying thousands for. Either you take action or you will be sued, as well as Diamond. Read more

Was this review helpful? 0 1

  • Jul 05
  • Hotels and Resorts
  • Fort Myers, Florida
  • Class Action Suit
  • 2
  • 2
  • 97
  • REVIEW RATING 3/5

Who wants to be a part of class action suit? cswine1@live.com Read more

Was this review helpful? 0 1

  • Jun 19
  • Hotels and Resorts
  • San Diego, California
  • Vacation Timeshare
  • 3
  • 3
  • 252
  • REVIEW RATING 5/5

As many of you have mention, I got to excited and got sucked in into buying the vacation timeshare. We have owned it for 14 years and have not used it once. Everytime I wanted to use it, they would say that my husband ( primary owner ) had to call and make arrangements. WTF was that? I would tell them that I was the one incharge of the finances and I made the payments. Whatever. So time went by... Read more

Was this review helpful? 0 0

I payed too much money and when I want to use my time share. but I have to book at leadt one year in Advance. We have a new owner diamond resorts and their owners get first pick before us. I feel that I been cheated. I don't like to pay every qauter Maitence fees and get one vacation every two years. I want a class action suit! Add comment

  • May 21
  • Travel
  • Phoenix, Arizona
  • Membership
  • 3
  • 3
  • 221
  • REVIEW RATING 5/5

There are many details I could share but the long and short of it is that as owners we pay to maintain very average properties and when we try to make a reservation we are told no availability. BUT all of these resorts that we own are available on Expedia for dates we are requesting. All non owners have more of a benefit than we do as owners. Any non member can actually make a reservation and... Read more

Was this review helpful? 7 0
 
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