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Anonymous
Pam McB

We were told the same thing by Diamond Resorts. And they said if we didn't transfer over it would be hard to get anything booked cuz their owners get first pick!!! Sure enough...

Anonymous
Anonymous

Diamond is just as bad as Monarch Grand. We were just told we would need to pay an additional $11,000 + to transition over to Diamond. What a rip off!!! I'm beginning to to...

#1013427
Reply to reviews
I did not use them and paid excessive up front dollars and Everytime we wanted to use it was not available. Now that we have the loan paid off they are charging exorbadent maintenance fees every 3 or 4 months. We are out close to $20,000 and for what? And these...
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Anonymous
Anonymous

Yes Chris and Julie we are going thru the same thing with Diamond Resorts too! We paid off the loan and nothing is available and HOA Maintenance fees are sky high every 3 to 4...

1.0
#1007190
Reply to reviews
I just lost my two years worth of points which I have always been able to transfer to Interval,but was told I can longer do this.Was given ridiculous options,like registering in person tonight at resort some distance away for only 2 nights. So I've lost everything I...
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#964407
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Monarch Grand Vacations Vacation Ownership Review

Monarch Grand Vacations
#970608
1.5
Very hard to use. Our original contract is NOT being honored as they have sold out repeatedly. And just changed hands again. They won't take it back. NEVER buy time share.....they refuse to help. Then they trick you into upgrading to their point system...right.....such a joke. Count us in for a class action law suit. We want OUT bug not by PAYING $3000 to do it to a take over company
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Monarch Grand Vacations Customer Care Review

Monarch Grand Vacations
#905980
1.4
If there is a class action against palm canyon I would like to be included. Im a long time owner since 1998 and since Pacfic Monarch have taken over its been a nightmare. I have been harassed and bully by there sells department
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Monarch Grand Vacations Vacation Ownership Review

Monarch Grand Vacations
#768483
1.8
The time share business is a sham. Once you get "hooked" the maintenance fees make it unaffordable with very limited choices to vacation. And,,, it's VERY HARD to sell. Can't even give it away !!
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Timeshare Review

Monarch Grand Vacations
#617904
I am extremely unhappy with this timeshare. I am dissatisfied with the availability of the different locations, it is always difficult to access my points to make reservations. I have owned this timeshare for ten years and the raising prices are disturbing. It was an absolute mistake to buy this timeshare.
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I went to transfer my points to Interval and was told I had no points to transfer. Called Monarch. Was told my points expired tonight and can't be used anymore. Just paid $1080 in dues and can't use my time. New rules. Diamond converted Monarch to points, which are now...
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#964393
Reply to reviews
I can't tell what year these reviews are written. I would love to join a class action suit. My fees are now over $1500/year which is for 1 week. I usually save up for 2 weeks, which will cost me $3000 for my vacation, which does not consider the astronomical purchase...
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Anonymous
Anonymous

I have Monarch and cannot use any resort. They seem to be always booked but when you go to the resorts page, they have many vacancies. Anyone out there putting together a laws...

Anonymous
Anonymous

Where do we send complaints ?

#963865
Reply to reviews
Just had a meeting with a Diamond resorts rep about our MGV and were told that we need to switch to diamond resort or face HOA fees as high as 500,00 per quarter and even be hit with a "special assessment " that could be whatever price diamond resorts wants to give...
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Anonymous
Anonymous

I agree - we feel totally scammed. We have been getting bills for HOA and fees up to $1400 a quarter! I would love to sell my timeshare if we can find a legitimate way to do i...

Anonymous
Anonymous

Those were scare tactics designed to make a sale. You can keep the exact contract you have, and nothing terrible will happen. You might want to log in to www.tug2.net to vie...

1.0
I didn't like
  • Worthless vacation points
  • Racketeering
  • Business practice
#930442
Reply to reviews
I am a Diamond ILX owner, but wrote an article that references Monarch for TheStreet. I have been interacting with people dedicated to reforming deceptive and fraudulent timeshare practices. I wrote an open letter to Stephen Cloobeck which was published yesterday,...
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Anonymous
Anonymous

A marvelous compendium of information. Good luck in your pursuit of fairness in the industry. You might want to go to Virginia Beach to see how the Diamond buyout of Gold Ke...

#915210
Reply to reviews
Even though we Monarch owners are all stuck with this annoying Timeshare, our best bet is to stick together. If we join Diamond it increases our Monarch fees. I read the bankruptcy filing and they are obligated to give us some service forever. Not the best result,...
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Anonymous
CK

What Diamond locations can you go to? I can only go to MGV locations.

Anonymous
Anonymous

I agree

#906735
Reply to reviews
I have been a Monarch Grand Vacations owner since 1999. The maintenance fees has increased over the years and now it is ridiculously high. I tried to sell it many times, not successful. I tried to surrender it - not allowed. I had to pay the maintenance fees with...
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Anonymous
Anonymous

I can't tell what year these reviews are written. I would love to join a class action suit. My fees are now over $1500/year which is for 1 week. I usually save up for 2 wee...

Anonymous
Poo Knickers

BTW, try to contact "Jessica Levine" [Jessica (dot) Levine (at) diamondresorts (dot) com] or "Swahili Brooks" [Swahili (dot) Brooks (at) diamondresorts (dot) com].

I didn't like
  • Worthless vacation points
#899123
Reply to reviews
I bought an 'every other year' timeshare from Monarch years ago. Paid $4000 in full (which is like $8000 now). Fees back then were about $100 a year. Now like $400. They keep changing the pt structure too, and require a minimum of a week -- which my points don't...
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Anonymous
Anonymous

I agreed with you on all of your concerns completely. I have every other year like you. At Lake Tahoe Resort When it was under contract With MGV, I was able to use For a few d...

Anonymous
Anonymous

I was in the same boat, but I didn't have nearly as many points. Finally "Jessica Levine" [Jessica (dot) Levine (at) diamondresorts (dot) com] said she's take them. Originally...

1.0
#791638
Reply to reviews