Monarch Grand Vacations
Reviews and Complaints
Same experience as other people listed above.
- Having vacation in the resorts
- I like idea of having vacations
- Fee huge maintenance fees and fee increases
- Fee increases
- Huge maintenance fees
Lawsuit against Monarch Grand and Diamond Resorts
Please add me to your lawsuit. fxnewman@***.com
20 years ago, we joined Monarch largely because they told us that they would be building a hotel in Hawaii within 5 years. That turned out to be a lie or, at least a dishonest sales ploy to get people to join.
We have felt cheated about that for a long time. We have also often been disappointed and even embarrassed at the quality of the Monarch facilities (not real clean, with cheap, falling apart furniture etc.)... not at all what they sold us on.
As I'm sure has been the case for many others, about two years ago we were informed that Diamond Resorts bought-out Monarch and we were led to believe that we then automatically became members of Diamond Resorts. That belief was supported by the fact that we then had access to a number of, but not all, Diamond facilities. We wondered why we could not access all of their resorts, but it was never something we worried about too much, simply because we couldn't afford to vacation much anyways... largely due to the exorbitant fees and dues we had been charged by Monarch for so long.
Then, about two months ago we were invited to and attended an Update Seminar put on by Diamond Resorts, with the slick sales pitch and all. At first, we were wondering why it sounded like they are trying to sell us on something AGAIN. Then, by the end of the presentation, we learned that we needed to buy into Diamond to become official members! We were very upset because, as we told them, we thought we already were members of Diamond, since they bought out Monarch. Nope. Now they said that we needed to buy into Diamond in order to get out of Monarch.
Upset, but not knowing the legality of what they were doing, we felt we had no choice but to pay whatever we had to in order to get out of Monarch. Otherwise, we would have to keep paying THEIR insane ever-increasing maintenance fees (now at over $330 per quarter - which, since the buy-out, we thought were Diamond's fees), which we had been watching go up and up. Of course Diamond told us then that their fees would be less, but it appears that they are actually more!
The amount that Diamond required we pay to become official Diamond members was a whopping $12,000 (at a ridiculous interest rate)! And after several of what were claimed to be their most valiant efforts to negotiate that amount lower with the corporate office, that was "the absolute lowest they could go".
So it seems that our Complaint in this lawsuit would be against both Monarch AND Diamond:
We believe that no Monarch member should have had to pay anything at all to become a Diamond member, as Monarch members had no say in the buy-out nor in how it was to be carried-out etc. They were obviously just along for the ride and the ones who would be left paying for a business deal that they had no control over and had been forced into.
Considering that we are now on the hook for another $12K, and also that there are thousands of others in the same boat, we are talking about a serious lawsuit.
- High maintenance fees dishonesty
- Huge maintenance fees
Stressful and unhappy experience.
- Fee increases
- Racketeering
- Worthless vacation points
Preferred solution: Let the company propose a solution
D. Wade
Trickery!
New Diamond owner
Why I do not use my timeshare
Monarch Grand Vacations - Vacation Ownership Review
Monarch Grand Vacations Vacation Ownership Review
Lost 2 weeks of vacation time
Monarch Grand owners are getting shafted.
Diamond resorts and monarch grand vacation
- Business practice
- Worthless vacation points
- Racketeering
Out $2000 and can't use my time
Information about Apollo leveraged buyout of Diamond
Maintenance fess increase is outrageous! I want out!!!
- Worthless vacation points
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We signed up monarch after a deceptive sales pitch in 2003. We were led to believe we were paying $12,000.00 for something of value.
We tried some of the timeshares by exchange because Palm Springs is the last place on earth we wanted to go. We had to go to a sales pitch in 2014 but declined to buy into Diamond because we simply didnโt have the money. They were really pissed off that we didnโt agree with it. We turned it down again in 2015 which pissed off the sales lady.
We then stopped using the timeshare from 2016 until this last week to check out the Palm canyon resort in Palm Springs for only two nights. As soon as week walked in they manipulated us to attend a meeting to get our free prizes. We were going to cancel but decided to go ahead. These people are nothing less than demonic!
The sales lady lied to us about everything Iโm sure. She pressured us to buy into Diamond or our life will be ruined by monarch who will charge us $44k the next 10 years. We wrote a check for $13,000.00 but still have time to cancel by faxing or send certified letter. I wonder if they will honor this or lie to us that they never received it.
They are really scary people. Itโs like walking into a Scientology meeting or something. Weโre still cant believe we bought into it in 2003, and now this! The Palm canyon junior villa was real small and had a horrible couch to try to sit on.
We felt so uncomfortable there. We should have stayed away. Timeshare exit team couldnโt get us out after 4 years so we lost $4200.00 on that deal. Itโs just a horrible industry all around.
We couldnโt even get a one bedroom at this stupid resort. Sending certified letter to cancel this new contract tomorrow and faxing it also.
Please add me to this Lawsuit! I'm working o getting an attorney of my own. I feel so defeated.
Please add me to lawsuits filed for the Diamind class action that should have included monarch, but it didn't. My Dtate Atty General in Arizona wrote me back and said Monarch was not in it.
So frustrated.
They talked us into buying Monarch when they knew they were selling to Diamond. michellewestusa@***.com
Please add us too if itโs not too late. mbehar@***.com & adiduc@***.com.
Please add me to your lawsuit Lorraine Paixao I husband and I have 155 points monarch for 16 years with and everything we have to pay is a hoa quarterly which keep going up but the problem is we canโt seem to get rid of it ,diamonds says we donโt have That ability to get rid of it the only thing we can do is buy into diamond ,not gonna do it ,bought samplers $4000 twice they said if I did that I could volunteer to give up the Monarch voluntarily give it up and will do that So we donโt have to deal with diamond people anymore ,I rather lose out on what I paid ,but I donโt wanna pay and I bought samplers $4000 twice they said if I did that I could volunteer to give up the Monarch voluntarily give it up and will do that.Always has a new sales person the ones Iโve met before are gone they all lie one said last time I was there when I bought the sampler pack she showed me a paper saying that there was a court junction for Monarch saying that we give back going to lose out either way I just donโt care anymore I just donโt want to deal with this company anymore horribleMy emailLaurieztwin1962@***.com
My husband and I bought into Monarch 16 years ago to Cancun in Las Vegas we go every year. Every time we go to the Cancun they make us through a timeshare presentation to say that theyโre giving us updated information on the resort nothing is changed there itโs always the same in the past 16 years my husband and I canโt seem to get out of this unfortunate Company theyโre saying we canโt sell Monarch and then they say if you buy a sample packet you have two years and then you can voluntarily give us your Monarch , They say the only way we can get out of this monarch now is to voluntarily give it to them after two years of using the sample packet which by the way is $4000 thatโs the second time I bought one and itโs not because we want it because were trying to figure out what to do so we donโt have to file bankruptcy against this company I donโt want to ruin our credit so they seem to have us please help donโt know what to do.
Just had a Diamond Meeting today-was told pretty much the same thing about rising MGV HOA costs and having to โbuyโ into Diamond and all the perks that come with it! Interesting pressure tactics, but financially could not afford it nor was I interested. Their biggest pitch was how I could exit Monarch since according to them there was no way I could edit them and MGV was only interested in our HOA fees since so many MGV folks went over to Diamond-not sure how true any of this is, but certainly curious why Diamond is trying so hard with their sales pitch!
Please include me in any lawsuit or information on the future of Monarch owners. Everytime we meet with Diamond we are told another different lie. I am a 155 point Monarch owner dcthompson4@***.com
Please add me to the lawsuit we can never get a reservation and two years ago we booked for 2 nights upon arrival we were only given one night and told to find a hotel.dlsolomon@***.Com I have 133 points which have been paid off for years they said when I die my kids have to pay maintenance fees. So the fees Never Stop!
Please send me information about being added to the lawsuit. I am a deeded owner of 155 points with Monarch Grand Vacations.