Please add me to your lawsuit. firstname.lastname@example.org
20 years ago, we joined Monarch largely because they told us that they would be building a hotel in Hawaii within 5 years. That turned out to be a lie or, at least a dishonest sales ploy to get people to join.
We have felt cheated about that for a long time. We have also often been disappointed and even embarrassed at the quality of the Monarch facilities (not real clean, with cheap, falling apart furniture etc.)... not at all what they sold us on.
As I'm sure has been the case for many others, about two years ago we were informed that Diamond Resorts bought-out Monarch and we were led to believe that we then automatically became members of Diamond Resorts. That belief was supported by the fact that we then had access to a number of, but not all, Diamond facilities. We wondered why we could not access all of their resorts, but it was never something we worried about too much, simply because we couldn't afford to vacation much anyways... largely due to the exorbitant fees and dues we had been charged by Monarch for so long.
Then, about two months ago we were invited to and attended an Update Seminar put on by Diamond Resorts, with the slick sales pitch and all. At first, we were wondering why it sounded like they are trying to sell us on something AGAIN. Then, by the end of the presentation, we learned that we needed to buy into Diamond to become official members! We were very upset because, as we told them, we thought we already were members of Diamond, since they bought out Monarch. Nope. Now they said that we needed to buy into Diamond in order to get out of Monarch.
Upset, but not knowing the legality of what they were doing, we felt we had no choice but to pay whatever we had to in order to get out of Monarch. Otherwise, we would have to keep paying THEIR insane ever-increasing maintenance fees (now at over $330 per quarter - which, since the buy-out, we thought were Diamond's fees), which we had been watching go up and up. Of course Diamond told us then that their fees would be less, but it appears that they are actually more!
The amount that Diamond required we pay to become official Diamond members was a whopping $12,000 (at a ridiculous interest rate)! And after several of what were claimed to be their most valiant efforts to negotiate that amount lower with the corporate office, that was "the absolute lowest they could go".
So it seems that our Complaint in this lawsuit would be against both Monarch AND Diamond:
We believe that no Monarch member should have had to pay anything at all to become a Diamond member, as Monarch members had no say in the buy-out nor in how it was to be carried-out etc. They were obviously just along for the ride and the ones who would be left paying for a business deal that they had no control over and had been forced into.
Considering that we are now on the hook for another $12K, and also that there are thousands of others in the same boat, we are talking about a serious lawsuit.
newman5 wrote the review because of not as described at Monarch Grand Vacations. Reviewer claimed that he or she lost $20000 and wants Monarch Grand Vacations to read this review and look into the issue (if any).
The most disappointing in user's experience was huge maintenance fees and high maintenance fees dishonesty. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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